All systems are operational

Past Incidents

Tuesday 5th December 2023

No incidents reported

Monday 4th December 2023

Public 02 Databases Unexpected search engine load

Our search engine shows an unusual high workload.

This may affect customers. Searching documents may currently not be possible.

We are investigating this issue.

  • We have restarted and upgrade our search engines hardware again.

    Due to a restart there has been a ~ 2 minute downtime of the document search system.

    Please make sure that you have no missing documents, especially in the Squeeze validation step.

    Tomorrow, we will continue to monitor the system performance.

  • Since the issues have not yet been resolved, we have scheduled a maintenance window this evening.

  • We have upgraded the applications hardware and will continue to monitor the performance.

    Contact the support if you still have major performance issues.

    • Sunday 3rd December 2023

    No incidents reported

    Saturday 2nd December 2023

    No incidents reported

    Friday 1st December 2023

    No incidents reported

    Thursday 30th November 2023

    No incidents reported

    Wednesday 29th November 2023

    Identity Provider Expired SSL certificates

    Our mechanism for renewing SSL certificates failed to update certificates for some of our domains. This results in a temporary outage of our identify provider.

    This affects customers and internal users which rely on Keycloak to authenticate in any application.

    We will fix this immediately.

  • We have manually applied a patch and the SSL issues are resolved.