Some systems are experiencing issues

Stickied Incidents

Friday 19th June 2026

Public 02 Squeeze Workers ⚠️ Störung – S3 Object Storage | Incident – S3 Objekt Storage

Deutsch

⚠️ Aktuelle Störung

Unser Rechenzentrumsbetreiber meldet derzeit partielle Ausfälle im S3-Storage-System. Dadurch kann es bei einigen Diensten zu Einschränkungen, erhöhten Antwortzeiten oder vereinzelt zu Fehlern beim Zugriff auf gespeicherte Daten kommen.

Wir stehen bereits in engem Kontakt mit dem Rechenzentrum und beobachten die Situation kontinuierlich. Sobald uns weitere Informationen vorliegen oder sich der Status ändert, werden wir hier ein Update veröffentlichen.

Vielen Dank für Ihr Verständnis.

English

⚠️ Ongoing Incident

Our data center provider is currently experiencing partial outages affecting its S3 storage infrastructure. As a result, some services may be impacted, including increased response times, limited availability, or intermittent errors when accessing stored data.

We are in close contact with the data center provider and are actively monitoring the situation. We will provide updates here as soon as more information becomes available or the status changes.

Thank you for your understanding.

  • Deutsch

    🟡 Status-Update

    Nach Angaben unseres Rechenzentrumsbetreibers arbeitet das Object-Storage-System aktuell wieder ohne erkennbare Beeinträchtigungen.

    Die betroffenen Systeme sind wieder verfügbar und die zuvor beobachteten Fehler treten derzeit nicht mehr auf. Das Rechenzentrum überwacht die Infrastruktur jedoch weiterhin, um sicherzustellen, dass die Stabilität dauerhaft gewährleistet ist.

    Wir stehen weiterhin in engem Kontakt mit dem Betreiber und beobachten die Situation. Sollte es neue Erkenntnisse oder weitere Änderungen geben, werden wir hier entsprechend informieren.

    Vielen Dank für Ihre Geduld und Ihr Verständnis.

    English

    🟡 Status Update

    According to our data center provider, the Object Storage system is currently operating normally again without any known impact.

    The affected systems are available again and the previously observed errors are no longer occurring at this time. However, the provider remains in a monitoring phase to ensure the long-term stability of the infrastructure.

    We remain in close contact with the provider and continue to monitor the situation. We will provide further updates if new information becomes available or the status changes.

    Thank you for your patience and understanding.

  • Deutsch

    Es treten erneut Fehler auf. Das Rechenzentrum ist informiert und untersucht das Problem.

    English

    Errors are occurring again. The data center has been informed and is investigating the problem.

  • Deutsch

    ✅ Störung behoben

    Die zuvor gemeldete Störung beim S3-Storage-System unseres Rechenzentrumsbetreibers wurde behoben (https://status.gridscale.io/incidents/239872).

    Ursache waren mehrere Festplattenausfälle innerhalb der Object-Storage-Infrastruktur, die zeitweise zu eingeschränkter Verfügbarkeit, erhöhten Antwortzeiten und vereinzelten Fehlern beim Zugriff auf gespeicherte Daten geführt haben.

    Nach Angaben des Rechenzentrums sind die betroffenen Systeme inzwischen wieder vollständig verfügbar und arbeiten stabil. Der Betreiber hat zudem angekündigt, in den kommenden Tagen weitere Maßnahmen zur Verbesserung der Stabilität der Storage-Infrastruktur umzusetzen.

    Wir bedanken uns für Ihre Geduld und Ihr Verständnis während der Störung.

    English

    ✅ Incident Resolved

    The previously reported issue affecting our data center provider's S3 storage infrastructure has been resolved (https://status.gridscale.io/incidents/239872).

    According to the provider, the incident was caused by multiple disk failures within the object storage platform. During this period, some services experienced increased response times, limited availability, or intermittent errors when accessing stored data.

    The affected systems are now fully operational again and service availability has been restored. The provider has also announced additional measures to further improve the stability of the storage infrastructure in the coming days.

    Thank you for your patience and understanding throughout this incident.

  • Past Incidents

    Wednesday 24th January 2024

    No incidents reported

    Tuesday 23rd January 2024

    Public-01 Breeze Breeze not available

    Due to an unexpected high workload, one of our servers hosting Breeze had trouble servering UI requests.

    We restarted the server and increased its hardware specs to prevent this issue from happening again.

    Public-02 Networking Temporary unavailability of Squeeze Logins

    We had a short interrupt in our DNS server which caused some systems to prevent logging in.

    We have resolved this issue and may plan a further update window of our DNS infrastructure to avoid this issue.

  • We have checked every DNS related parameter and changed some of them to static values.

    We think that this resolves the issues and will continue to monitor during the next days.

  • We have noticed that other servers, which haven't been affected in the last couple of hours, show similar DNS / DHCP behaviour.

    We are investigating the issue.

  • Monday 22nd January 2024

    No incidents reported

    Sunday 21st January 2024

    No incidents reported

    Saturday 20th January 2024

    No incidents reported

    Friday 19th January 2024

    Public 02 Databases Slow UI due to database work

    We are currently working on a large customer's database. This has resulted in a slower UI than usual.

    We will now change to another mechanism on the given database to avoid further slowdowns.

    Thursday 18th January 2024

    No incidents reported