All systems are operational

Past Incidents

Wednesday 18th December 2024

No incidents reported

Tuesday 17th December 2024

No incidents reported

Monday 16th December 2024

No incidents reported

Sunday 15th December 2024

No incidents reported

Saturday 14th December 2024

No incidents reported

Friday 13th December 2024

AI / OCR Cloud Proxy AI Proxy Overload

The AI Proxy is under heavy load. We will restart the system with added hardware to mitigate the issues.

  • Any stuck jobs is currently being processed.

    When using the AI service in Squeeze, you may still have to requeue those documents in the step where they are currently residing with an error.

  • It seems that new documents are properly processed but there are some unprocessed jobs.

    We are working on resolving that issue now.

  • We have restarted the system and are monitoring the current behavior.

  • Thursday 12th December 2024

    No incidents reported